Shipping policy
At Toolvora, we are committed to delivering your garden tools and outdoor essentials quickly, safely, and at no extra cost.
Free Standard Shipping
We proudly offer FREE Standard Shipping on all orders within the United States. There are no hidden shipping fees—what you see at checkout is what you pay.
Processing Time
- Orders are processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding weekends and holidays.
- Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
- Standard Shipping: 5–8 Business Days
- Delivery times may vary depending on your location, weather conditions, carrier delays, or peak shopping seasons.
Order Tracking
Once your order has been shipped, you'll receive a tracking number via email so you can monitor your package every step of the way.
Shipping Destinations
Currently, Toolvora ships to addresses within the United States only.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. Toolvora is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost or Delayed Shipments
While we work with trusted shipping partners, occasional delays may occur that are beyond our control. If your order has not arrived within the expected delivery timeframe, please contact our customer support team, and we will be happy to assist you.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will work quickly to resolve the issue.
Contact Us
If you have any questions regarding your shipment or need assistance with your order, please contact our customer support team. We're always happy to help.
Thank you for choosing Toolvora. We appreciate your trust and look forward to helping you build and maintain the perfect outdoor space!